1: How do I obtain my product warranty service?
Fill out our simple Product Registration Form
Alternatively, you can open a ticket to register your product through our Support Center.
2: Can I purchase directly from Impex?
Impex offers it's products through MarcyPro.com, in addition to other retailers.
3: Do Impex products require assembly?
Yes, virtually all Impex products require assembly with very few exceptions. You can follow the simple step-by-step instruction manual that was provided with your product. Some basic tools may be required to assemble your product. Impex does not provide a technician to assemble products. To download your specific Owners Manual or Assembly Manual, see the Product Manual Page.
4: My Stepper Pedals won't come up, how can I fix this?
To remedy this, simply lift both pedals to the up position. Locate the cable that connects one pedal to the other pedal. The cable should be placed around the pulley and properly seated into the pulley groove. Once the cable is in place, push one of the pedals down. This will readjust the cable and allow your stepper to function properly.
5: How do I adjust the cable tension or slack on my Home Gym?
Most Home Gyms have an adjustable Double Floating Pulley Bracket within the cable routing of the workout machine. You will need to identify this part on your assembly manual as it may vary from one machine to the next. Re-position the lower pulley on the Double Floating Pulley Bracket by moving the pulley up or down. To increase cable tension, move the lower pulley up to the next vacant hole position. To add more slack to the cable, move the lower pulley down to the next vacant hole position.
Looking for exercise charts for my home gym I have a powerhouse wm1501 home Manual for Reference 07-23-04 OWNER'S MANUAL. Download for free Impex WM-1501 pdf Instruction Manual without registration. Manuals Directory ManualsDir.com - online owner manuals library. : Impex-Fitness Impex-Fitness-Wm-1501-Users-Manual-341504 impex-fitness-wm-1501-users-manual-341504 impex-fitness pdf. Open the PDF directly: View PDF. Impex PHE1000 Owner's Manual. Download Owner's manual of Impex PHE1000 Home Gym for Free or View it Online on All-Guides.com. Impex WM-1505 Manuals & User Guides. User Manuals, Guides and Specifications for your Impex WM-1505 Home Gym. Database contains 1 Impex WM-1505 Manuals (available for free online viewing or downloading in PDF): Owner's manual. Page 1 Parts List Resistance Chart Warranty Ordering Parts Model WM-1501 Retain This Manual for Reference 06-02-03 OWNER'S MANUAL POWERHOUSE HOME GYM WM-1501 IMPEX FITNESS PRODUCTS 14777 DON JULIAN RD., CITY OF INDUSTRY, CA 91746 Tel: (800) 999-8899 Fax: (626) 961-9966 www.impex-fitness.com info@impex-fitness.com.
For further assistance, please call our Customer Service Department at at 1-800-999-8899, Monday through Friday, 9:00am – 5:00 pm, PST. Please have your model number ready.
6: How do I Request a Missing / Damaged Part?
If you would like to order replacement parts for your Impex product, contact our Customer Service Department at 1-800-999-8899, Monday through Friday, 9:00am – 5:00pm, PST or open a ticket on our Support Page. Please have ready your model number, part number and qty of the part needed in hand. Please allow 5-10 business days for processing and delivery of in stock parts.
7: Where can I find a Digital Version of my Owner's and Assembly Manuals
Owner and Assembly manuals can be downloaded by visiting ourProduct Manual Page. If you are unable to locate your model from our selection, please contact our customer service dept. and they will be happy to assist.
8: I have allergic reactions to Latex products. Does Impex use a Latex material on their seat pads?
No, all the seats on our Home Gyms and Weight Benches are constructed from high-density foam rubber and top grade vinyl.
9. Is there a guide for removing the crank of your Stationary Bikes?
For instructions on how to use the crank remover tool please download the guide: Crank Remover Guide . Additionally we have produced a video illustrating the removal process for using our crank remover. Please visit this link: Pedal Removal Instructional Video
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Impex Powerhouse Home Gym Equipment
Impex Powerhouse Home Gym Parts
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